Privacy Notice

This Privacy Policy tells you Greygigz Pte Ltd's (“Greygigz”) policies and procedures for the collection, use, and disclosure of information through www.greygigz.com (“Site”). It includes websites, features, applications, widgets, or online services owned or controlled by Greygigz and that post a link to this Privacy Policy (together with the Site, the “Service”). It also includes any information Greygigz collects offline in connection with the Service. 

This Privacy Policy describes the choices available to you for the use of, your access to, and how to update and correct your personal information. Note that we combine the information we collect from you from the Site, through the Service generally, or offline. 

Certain features or services referenced in this Privacy Policy may not be offered on the Service at all times. Please also review our Terms of Service, which governs your use of the Service, and which is accessible at https://www.Greygigz.com/legal/terms/

We’ve provided short summaries in this Privacy Policy (in italics throughout)to help you understand what information we collect, how we use it, and what choices or rights you may have. While these summaries help explain some of these concepts in a simple and clear way, we encourage you to read the entire Privacy Policy to understand our data practices.

TABLE OF CONTENTS

1. INFORMATION COLLECTION

2. USE OF INFORMATION

3. DATA RETENTION

4. INFORMATION SHARING AND DISCLOSURE

5. THIRD PARTY ANALYTICS PROVIDERS, AD SERVERS AND SIMILAR THIRD PARTIES

6. YOUR CHOICES AND RIGHTS

7. SECURITY

8. LINKS TO OTHER SITES

9. PUBLIC PROFILE

10. PHISHING

11. CHANGES TO THIS POLICY

12. CONTACTING US

LEGAL BASIS TABLE

1. INFORMATION COLLECTION

Users of the Service may be Hirers, Service Providers or Site Visitors (as each is defined in the User Agreement ). 

Information You Provide to Us 

When you use the Service, you may provide us with information about you. This may include your name and contact information, financial information to make or receive payment for services obtained through the Greygigz platform. When you use the Service, we may also collect information related to your use of the Service and aggregate this with information about other users. This helps us improve our Services for you. You may also provide us with information about your contacts or friends if, for example, you’d like to recommend them to us as Service Providers or Hirers. 

  • Personal Information: While using the Service (whether as a Hirer or Service Provider), we may require or otherwise collect information that identifies you as a specific individual or corporation that can be used to contact or identify you (“Personal Information”). Examples of Personal Information include your name, corporate name and responsible manager, email address, company address, billing address, and phone number, where applicable. 

  • Payment Information: We will also collect certain payment information, such as credit card, PayNow or other financial account information, and billing address. 

  • Identity Verification: We may collect Personal Information, such as your date of birth, UEN or taxpayer identification number, to validate your identity or as may be required by law. We may request documents to verify this information, such as a copy of your government-issued identification or photo or a billing statement or Singpass identification if available and applicable. 

  • Biometric Identifiers or Service Interaction Information: We may collect Personal Information to verify your identity and to detect fraud, identity theft, or other misuse of your account through facial recognition, fingerprint and other technologies. This might be a photograph of your face, a selfie, or data about your interactions with the Service. We may request documents to verify this information, such as a copy of your government-issued Identity Card (“IC”) or ACRA registration. From time to time, Greygigz may require you to take and submit another or updated image of your face for comparison to your government-issued IC. The biometric identifiers or information collected are used only to verify your identity for platform security and user integrity purposes. 

  • General Audience Service: The Service is general audience and intended for users 18 and older. We do not knowingly collect Personal Information from anyone younger than age 18. If we become aware that a child younger than 18 has provided us with Personal Information, we will use commercially reasonable efforts to delete such information from our files. If you are the parent or legal guardian of a child younger than age 18 and believe that Greygigz has collected Personal Information from your child, please notify us at: [email protected]

  • Non-Identifying Information/Usernames: We also may collect other information, such as zip codes, demographic data, information about your use of the Service, and general project-related data (“Non-Identifying Information”). We may combine information collected from Greygigz users, whether they are registered or not (“Greygigz Users”). In some cases, we may render Personal Information (generally, email address) into a form of Non-Identifying Information referred to in this Privacy Policy as “Hashed Information.” This is typically accomplished using a mathematical process (commonly known as a hash function) to convert information into a code. The code does not identify you directly, but it may be used to connect your activity and interests. 

  • Combination of Personal and Non-Identifying Information: Sometimes when non-identifying information is combined, it can identify an individual. For example, if a birthdate is combined with a first name, it might identify a person even if the birthday or first name alone could not. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your Personal Information with Non-Identifying Information, but Greygigz will treat the combined information as Personal Information. 

  • Collection of Third Party Personal Information: We collect the following personal information from you about your contacts or friends: First name, last name, and email address when you provide it to us for the purpose of adding your contacts to a message room. 

 

You do not have a statutory obligation to provide us with any information, but you may have a contractual obligation to do so, and if we do not receive certain information from you, then we will not be able to provide our Service to you. If you have any questions regarding whether provision of information is mandatory and the consequences for withholding such information, please contact us using the contact information below. 

Information Received from Third Parties 

Third parties may also give us information about you. If we combine that information with information about you collected through the Service, we will still treat that combined information as set forth in this Privacy Policy. 

We also may receive information about you from third parties. For example, we may supplement the information we collect with outside records or third parties may provide information in connection with a co-marketing agreement or at your request (such as if you choose to sign in with a third-party service). If we combine the information we receive from others with information we collect through the Service, we will treat the combined information as described in this Privacy Policy. 

Information Collected Automatically 

Like other online companies, we receive technical information when you use our Services. We use these technologies to analyze how people use the Service, to improve how our Site functions, to save your log-in information for future sessions, and to serve you with advertisements that may interest you. 

We and our third party service providers, including analytics and third party content providers, may automatically collect certain information from you whenever you access or interact with the Service. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to the Service, the search terms you entered into a search engine that led you to the Service, areas within the Service that you visited, which links you clicked on, which pages or content you viewed and for how long, other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, and to improve marketing, analytics, and site functionality. 

The information we collect also includes the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Service. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Service, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the Service. 

Greygigz and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movement around the website and to gather demographic information about our user base as a whole. The technology used to collect information automatically from Greygigz Users may include the following: 

  • Cookies: Like many websites, we and our marketing partners, affiliates, analytics, and service providers use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use both persistent cookies that remain on your computer or similar device (such as to save your registration ID and login password for future logins to the Service and to track your compliance with the Greygigz Terms of Service) and session ID cookies, which expire at the end of your browser session (for example, to enable certain features of the Service, to better understand how Greygigz Users interact with the Service and to monitor aggregate usage by Greygigz Users and web traffic routing on the Service). You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functionality of the Service. For further information on cookies and how they are used for the Service, please visit our Cookie Policy at https://www.Greygigz.com/legal#cookie-policy. 

  • Web Beacons: We and our marketing partners, affiliates, analytics, and service providers may also employ software technology known as “web beacons” and/or “tracking tags” to help us keep track of what content on our Service is effective and to serve relevant advertising to you. Web beacons are small graphics with a unique identifier that may be invisible to you, and which are used to track the online activity of Internet users. Web beacons are embedded in the web pages you review or email messages you receive. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our Service, to monitor how Greygigz Users navigate the Service, to count how many emails that were sent were actually opened, or to count how many particular articles or links were actually viewed. 

  • Embedded Scripts: We and our marketing partners, affiliates, analytics, and service providers may also employ software technology known as an Embedded Script. An Embedded Script is programming code that is designed to collect information about your interactions with the Service, such as the links you click on. The code is temporarily downloaded onto your computer or other device and is deactivated or deleted when you disconnect from the Service. 

 

In addition, we and our marketing partners, affiliates, analytics, and service providers may use a variety of other technologies (such as tags) that collect similar information for security and fraud detection purposes and we may use third parties to perform these services on our behalf. 

HOW WE RESPOND TO DO NOT TRACK SIGNALS 

Greygigz does not respond to Do-Not-Track signals. 

Please note that your browser setting may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, Greygigz does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com

 

User Profiles 

Service Providers may create a master profile with separate service offerings, with certain or all information publicly available. Hirers may also create profiles. 

You may have the opportunity to create a profile, which consists of information about you, and may include Personal Information, photographs, examples of your work, information on work previously performed via the Service and outside the Service, skills, tests taken, test scores, hourly pay rates and earnings information, feedback/rating information and other information, including your username (“Profile”). The information in your Profile may be visible to all Greygigz Users and the general public subject to the privacy choices you make within your Greygigz Profile. You may edit certain information in your Profile via your account and may choose to limit who is able to view certain content you post to your Profile. Hirers, being individual users or companies may also create a Profile. If, in any case, you believe that an unauthorized profile has been created about you, you can request for it to be removed by contacting us at https://support.Greygigz.com

Identity Verification 

We place a premium on trust in our Service, so we will take steps to verify your identity. 

Before a Service Provider can complete registration on the Service, or at any time thereafter, we may request or re-request identity verification. Without limiting the manner in which we request identify verification, we may require Service Providers to provide consent for us to obtain a SingPass extract of your identity and address details or even to participate in a video call after submitting their IC information to enable us to confirm that the Service Provider is indeed the individual in the ID. We may record such video calls and take screenshots of the user during the call. Greygigz may use the information obtained from Identity Verification for purposes of verifying your identity, enforcing our Terms of Service and other agreements, and preventing fraud. 

Messaging 

Service Providers, and Hirers may communicate with each other through the Service. For example, Service Providers and Hirers may wish to discuss Hirer needs and Service Provider work proposals. If you communicate with a Hirer, that Hirer will also be regarded as an “Organisation” with respect to such communications, in accordance with the provisions of the PDPA. 

Community Forums 

We may offer public forums or blogs. If you participate, your comments and questions will be publicly displayed. 

The Service may provide you the opportunity to participate and post content publicly in forums, on blogs, through interactive features on Greygigz and through other communication functionality (“Community Forums”). You may choose, through such features or otherwise, to submit or post questions, comments, or other content (collectively, “User Forum Content”). Please note that certain information, such as your name and Profile may be publicly displayed on the Service along with your User Forum Content. Please note that your use of Community Forums is subject to the Greygigz Forum Rules and our Terms of Service. 

Note that anything you post to a Community Forum is public — others will have access to your User Forum Content and may use it or share it with third parties. If you choose to voluntarily disclose Personal Information in your User Forum Content or use Community Forums to link to your Profile, that information will be considered public information and the protections of this Privacy Policy will not apply . 

To request removal of your personal information from our blog or community forum, contact us at https://support.Greygigz.com . In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why. 

Testimonials 

We display personal testimonials of satisfied customers on our Service, in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at https://support.Greygigz.com

Work Listings Through the Service 

If you choose to post a work listing via the Service as a Hirer, the contents of such listing will be viewable publicly. Work listings include information such as budget, location, history of work listing(s) by the Hirer, the names of other Service Providers performing work for the Hirer, Hirer feedback and rating information and timing of project performance. 

Feedback 

We collect public and private feedback from Greygigz Users about their experience with other Greygigz Users of our Service. Please note that any public feedback that you provide via the Service about your experience with other Greygigz Users of our Service or that is provided about you by other Users is publicly viewable via the Service. On rare occasions, we may remove feedback pursuant to the relevant provisions of our Terms of Service. Any private feedback that you provide via the Service about your experience with other Greygigz Users of our Service or that is provided about you by other Users will not be publicly viewable, except by logged-in users in use of the Service. 

We also collect feedback from Users about our Service. We use this information to respond to your inquiries, improve the Service and how our Site functions, and develop new products and features. 

Email to Friends and Referral Program 

Greygigz lets you send project postings to friends via email. Greygigz also offers the ability to send friends emails about providing or purchasing services through the Service. You should only provide Greygigz contact information from individuals who are familiar to you and with their consent. If you choose to use either feature, your friend’s email address will be used to send the requested posting and your email address will be used to copy you on the message to your friend or to send the message on your behalf. Greygigz stores this information for the purpose of sending this one-time email and tracking the success of our referral program. 

Your friend may contact us at https://support.Greygigz.com to request that we remove this information from our database. 

Social Networking Services 

You may register for an account directly with our Site, or through a social networking service. If you register with a social networking service (or later link your account to one), we will collect certain information about you from that social networking service, and what we collect depends on your privacy settings with that social networking service. The Service may also allow you to “like” or share content with social networking services. 

You may register to join the Service directly via the Service or by logging into your account with a third party social networking service (“SNS”) via our Service (e.g., Facebook, Github and other third party services that let you sign in using your existing credentials with those services). If you choose to register via an SNS, or to later link your account with the Service to your account with an SNS, we will use the Personal Information you have provided to the SNS (such as your name, email address, gender and other information you make publicly available via the SNS) to create your account. Note that the information we collect from and through an SNS may depend on the privacy settings you have set with the SNS and the permissions you grant to us in connection with linking your account with the Service to your account with an SNS. Other than what we may share with the SNS as described below, the Personal Information an SNS has about you is obtained by the SNS independent of our Service, and Greygigz is not responsible for it.


2. USE OF INFORMATION

We use information collected through the Service to provide and improve the Service, process your requests, prevent fraud, provide you with information and advertising that may interest you, comply with the law, and as otherwise permitted with your consent. 

WE USE INFORMATION WE COLLECT: 

  • To provide and improve the Service, complete your transactions, address your inquiries, process your registration, verify the information you provide is valid, and for compliance and internal business purposes. 

  • To contact you with administrative communications and Greygigz newsletters, marketing or promotional materials (on behalf of Greygigz or third parties) and other information that may be of interest to you. 

  • To tailor content we display to you and offers we may present to you, both on the Service and elsewhere online. 

  • To administer and develop our business relationship with you and, if applicable, the corporation or other legal entity you represent. 

  • To assess your proposal to perform a freelance project for Greygigz and prepare related governmental and internal statistics reports. 

  • To enforce and comply with the law, including to conduct an investigation, to protect the property and rights of Greygigz or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity. We may also use Device Identifiers to identify Greygigz Users. 

  • For the purposes disclosed at the time you provide your information, with your consent, and as further described in this Privacy Policy. 

We use your Personal Information for the purposes described above: 

  • To Honor Our Contractual Commitments to You. Much of our processing of Personal Information is to meet our contractual obligations to our investors, or to take steps at Users' request in anticipation of entering into a contract with them. 

  • For Our Legitimate Interests. In many cases, we handle Personal Information on the grounds that it furthers our legitimate interests in commercial activities, such as the following, in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals: 

  • Providing our Site and Service. 

  • Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity. 

  • Measuring interest and engagement in our Services. 

  • Short-term, transient use, such as contextual customization of ads. 

  • Improving, upgrading or enhancing our Services. 

  • Developing new products and services. 

  • Ensuring internal quality control and safety. 

  • Authenticating and verifying individual identities. 

  • Debugging to identify and repair errors with our Services. 

  • Auditing relating to interactions, transactions and other compliance activities. 

  • Enforcing our agreements and policies. 

  • Analyzing and improving our business. 

  • Communications, including marketing and responding to your inquiries about our services. 

  • Addressing information security needs and protecting our Users, Greygigz, and others. 

  • Managing legal issues. 

  • To Comply with Legal Obligations. We need to use and disclose Personal Information in certain ways to comply with our legal obligations.


3. DATA RETENTION

Unless you request that we delete certain information (see Your Choices and Rights below), we retain government-issued identification documents you submit to verify your identity for 30 days, selfies you submit to verify your identity for 180 days, a copy of the headshot image from your identity document for 3 years, and other infor mation we collect for at least 5 years. Your information may persist in copies made for backup and business continuity purposes for additional time. If you choose to provide us with Personal Information, we encourage you to routinely update the data to ensure that we have accurate and up-to-date information about you.

4. INFORMATION SHARING AND DISCLOSURE

We may share information about you to provide the Services, for legal and investigative purposes, in connection with sweepstakes and promotions, or if we are part of a merger or acquisition. We may also share non-identifying information with third parties. You have choices as to whether we share your personal information with third parties for their own marketing purposes. 

We may share aggregated Non-Identifying Information and we may otherwise disclose Non-Identifying Information (including, without limitation, Hashed Information) to third parties. We do not share your Personal Information with third parties for those third parties’ marketing purposes unless we first provide you with the opportunity to opt-in to or opt-out of such sharing. We may also share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information, with your consent, as otherwise described in this Privacy Policy, or in the following circumstances: 

  • Information about Service Providers Shared with Hirers, Agencies, Greygigz Payroll Vendors, and Partners of The Greygigz Foundation Initiative: We share information regarding Service Providers who have entered into a contract with a Hirer or who have elected to participate in Greygigz Payroll, including information in Work Diaries and work history, with Hirers, Agencies and Greygigz Payroll vendors. Note that if a Service Provider is suspended from the Greygigz Service, we may share that information with Hirers for whom that Service Provider has worked or submitted proposals for work. We may also share information with Agencies to whom Service Providers are associated for a particular work project. If you choose to view a job post or submit a proposal for work as a Service Provider via the Service, we may share relevant information with the applicable Hirer(s), including, but not limited to, the information contained in your Service Provider Profile. If you choose to participate in The Greygigz Foundation Initiative as a Service Provider, we may share information relevant to your participation in the program with partners of Greygigz who provide support to Service Providers through that program. 

  • Information about Hirers and Agencies Shared with Service Providers: If you have entered into a service contract or agreed to use Greygigz Payroll with another user, we may provide him/her with your name, company address, billing address, or tax ID or VAT number in order to complete the transaction or to facilitate the resolution of a claim or dispute. The user receiving your information is not allowed to use it for purposes unrelated to the transaction, such as to contact you for marketing purposes, unless you have expressly consented to it. 

  • Service Providers: We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services (e.g., without limitation, maintenance services, database management, web analytics and online advertising, payment processing, fraud detection and improvement of Greygigz’s features) or to assist us in analyzing how our Service is used. These third parties may have access to your Personal Information in order to perform these tasks on our behalf. 

  • What Happens If You Agree to Receive Information from Third Parties or Request that We Share Your Information: You may be presented with an opportunity to receive information and/or marketing offers from one or more third parties. If you agree at that time to have your Personal Information shared, your Personal Information will be disclosed to that third party (or parties) and will be subject to the privacy policy and practices of that third party. We are not responsible for the privacy policies and practices of third parties, and, if you later decide that you no longer want to receive communications from a third party, you will need to contact that third party directly. You also may request, sometimes through your use of an SNS or similar interactive feature or third party application, that we share information about you with a third party and we will typically do so under those circumstances. 

  • Legal and Investigative Purposes: Greygigz will share information with government agencies as required by law in response to lawful requests by public authorities, including to meet national security or law enforcement requirements and, including without limitation, in connection with reporting earnings. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), or, at the request of governmental authorities or other third parties conducting an investigation where we determine in our sole discretion the disclosure is necessary to (a) protect the property and rights of Greygigz or a third party, (b) protect the safety of the public or any person, or (c) prevent or stop activity we may consider to be, or pose a risk of being, illegal, fraudulent, unethical or legally actionable activity. 

  • Internal and Business Transfers: Greygigz may share information, including Personal Information, with its parent company Greygigz Inc., and any current or future subsidiaries or affiliates, primarily for business and operational purposes, including activities such as IT management, for them to provide services to you, or support and supplement the Services we provide. We may sell, transfer, or otherwise share some or all of our assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets (including, in each case, as part of the due-diligence process with any potential acquiring entity) or in the event of bankruptcy. 

Sweepstakes, Contests, and Promotions: We may offer sweepstakes, contests, and other promotions (any, a “Promotion”) that may require registration. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness, or other indicia of persona in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winner’s list.

5. THIRD PARTY ANALYTICS PROVIDERS, AD SERVERS AND SIMILAR THIRD PARTIES

We may work with advertising agencies and vendors who use technology to help us understand how people use our Site. These vendors may use technologies to serve you advertisements that may interest you. You can choose to opt out of receiving interest-based advertising.
Greygigz works with (or may in the future work with) network advertisers, ad agencies, analytics service providers and other vendors to provide us with information regarding traffic on the Service, including pages viewed and the actions taken when visiting the Service; to serve our advertisements on other websites, within mobile apps and elsewhere online; and to provide us with information regarding the use of the Service and the effectiveness of our advertisements. Our service providers may collect certain information about your visits to and activity on the Service as well as other websites or services, they may set and access their own tracking technologies on your device (including cookies and web beacons ), and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit the Service or other online websites and services. We may also share certain Non-Identifying Information with these parties, including Hashed Information, in connection with the services they provide to us. If you wish to opt out of interest-based advertising please adjust the cookie settings on your browser accordingly. If you choose to opt out, please note you will continue to receive generic ads.

6. YOUR CHOICES AND RIGHTS

According to applicable law, you may have certain choices and rights associated with your personal information. 

Communication Preferences. 

  • Registered Greygigz Users may update their choices regarding the types of communications you receive from us through your online account. 

  • You may opt-out of receiving marketing emails from us by following the opt-out instructions provided in those emails. Please note that we reserve the right to send you certain communications relating to your account or use of the Service (for example, administrative and service announcements) via email and other means and these transactional account messages may be unaffected if you opt-out from receiving marketing communications. 

  • Registered Greygigz Users who access the Service by using certain desktop browsers may, with permission, receive push notifications. Notification preferences can be modified in the settings menu or the applicable browser. 

Data Subject Rights. 

In accordance with applicable law, you may have the right to: 

  • Access Personal Information about you, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information. 

  • Request Correction of your personal information where it is inaccurate, incomplete or outdated. In some cases, you can update your personal information within your Greygigz account by logging in and visiting settings or visiting https://support.Greygigz.com. 

  • Request Deletion, Anonymization or Blocking of your personal information when you no longer wish to be considered for work. Note that if your information is deleted, then your account may become deactivated. If your account is deactivated or you ask to close your account, you will no longer be able to use the Service. If you would like to close your account in our system, you can do so through the Greygigz Service or visiting https://support.Greygigz.com.  Please note, however, that we may not always be able to comply with your request of erasure because of record keeping requirements, completion of open transactions or to comply with our legal obligations; 

  • Withdraw your Consent to our processing of your personal information. If you refrain from providing personal information or withdraw your consent to processing, some features of our Service may not be available. 

  • Request data portability and receive an electronic copy of personal information that you have provided to us in a structured, commonly used, and machine readable format. 

  • As a security measure, we may require specific information from you to confirm your identity when processing your privacy requests or when you exercise your rights. 

  • Requests for Access Personal Information or Corrections, Deletion, Anonymization or Blocking will normally be addressed free of charge. However, we may charge an administration fee if your request(s) are repetitive, excessive or deemed malicious. 

  • We will respond to all legitimate requests within one (1) month.  Occasionally, it may take us longer than a month if your request is particularly complex or if you have made a number of requests. 

We will use commercially reasonable efforts to honor your requests for deletion; however, certain information will actively persist on the Service even if you close your account, including information in your Work Diaries and messages you send to the Service. In addition, the rights described above may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete information we are required by law to keep or have compelling legitimate interests in keeping (such as for fraud prevention purposes). Your Personal Information may remain in our archives and information you update or delete, or information within a closed account, may persist internally for our administrative purposes, to the extent permitted by law. In addition, we typically will not remove information you posted publicly through or on the Service. Bear in mind that neither you nor Greygigz can delete all copies of information that has been previously shared with others on the Service.

7. SECURITY

We take a number of steps to protect your data, but no security is guaranteed. Greygigz takes commercially reasonable steps to help protect and secure the information it collects and stores about Greygigz Users.
We use data hosting from Amazon Web Services to host the information we collect. We have adopted measures to protect the security and integrity of your personal information, including ensuring that information is encrypted using TLS/SSL technology; protecting accounts with passwords that are required to be at least 8 characters long; restricting access to personal information to personnel or service providers on a strictly need-to-know basis, who will only process your information in response to specific instructions and who are subject to a duty of confidentiality; and maintaining our information collection, storage, and processing practices under regular review to ensure that our practices remain concordant with best commercial practices.
We have put in place procedures to deal with any suspected privacy breach and will notify you and any applicable regulator of a breach where we are legally required to do so. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your Personal Information, Greygigz cannot ensure and does not warrant the security of any information you transmit to us.


8. TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE

We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA


8. LINKS TO OTHER SITES

Our Service contains links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.


9. PUBLIC PROFILE

The profile you create on our Site will be publicly accessible unless otherwise indicated.


10. PHISHING

Phishing websites imitate legitimate websites in order to obtain personal or financial information. Identity theft and the practice currently known as “phishing” are of great concern to Greygigz. If you believe you have received an email or had a similar interaction with a third party pretending to be Greygigz, please report it at [email protected].


11. CHANGES TO THIS POLICY

We may change this Privacy Policy. If we make substantial changes, we will provide notice.
Greygigz may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are substantial changes to the way we treat your Personal Information, we will display a notice through the Services prior to the change becoming effective. We may also notify you by email at our discretion. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy.


12. CONTACTING US

If you have any questions about this Privacy Policy, please contact us at https://support.Greygigz.com  or by mail addressed to Greygigz Pte Ltd, Attn: Data Protection Officer, _____Address___________________.


LEGAL BASIS TABLE

Examples of these types of uses are identified below. We may also use the below categories of personal information for compliance with applicable laws and regulations, and we may combine the information we collect (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent identification of any particular user or device.

Categories of Personal Information We Collect 

Categories of Sources 

Examples of Uses 

Categories of Third Parties With Which We May Share That Information 

Identifiers (such as account information, name, email address, address, phone number, social network account and profile data, biometric identifiers or information such as a facial photograph, selfie, identification cards, or Service interaction data) 

You 

Your use of the Service/automatically collected from you 

Affiliates 

Third Parties (such as agents/service providers contracted to us and other users) 

Providing the Service, including to process your transactions, address your inquiries, provide assistance to you in using the Service. 

Fixing and improving the Service, 

Personalizing content, 

Marketing and advertising, 

Administering promotional activities, 

Communicating with you, 

Preventing, detecting, investigating, and responding to possible fraud, unauthorized access/use of the Service, breaches of terms and policies. 

Legal and investigative purposes, such as responding to lawful orders and summonses or other requests for information, in order to investigate compliance with, enforce and/or comply with the law 

Third parties, such as service providers contracted to us, Hirers (e.g. where a Service Provider makes his/her information available to a Hirer), Greygigz Payment vendors, and government agencies 

Affiliates 

Commercial information (such as transaction data) 

You 

Your use of the Service/automatically collected from you 

Affiliates 

Third Parties (such as agents/service providers contracted to us and other users) 

Providing the Service, including to process your transactions, address your inquiries, provide assistance to you in using the Service. 

Fixing and improving the Service, 

Personalizing content, 

Marketing and advertising, 

Communicating with you 

Preventing, detecting, investigating, and responding to possible fraud, unauthorized access/use of the Service, breaches of terms and policies. 

Legal and investigative purposes, such as responding to lawful orders and summonses or other requests for information, in order to investigate compliance with, enforce and/or comply with the law 

Third parties, such as service providers contracted to us, Hirers (e.g. where a Service Provider makes his/her information available to a Hirer), Greygigz Payment vendors, and government agencies 

Affiliates 

Financial data (such as payment information) 

You 

Your use of the Service/automatically collected from you 

Affiliates 

Third Parties (such as agents/service providers contracted to us) 

Providing the Service, including to process your transactions, address your inquiries, provide assistance to you in using the Service. 

Fixing and improving the Service, 

Personalizing content, 

Marketing and advertising, 

Communicating with you 

Preventing, detecting, investigating, and responding to possible fraud, unauthorized access/use of the Service, breaches of terms and policies. 

Legal and investigative purposes, such as responding to lawful orders and summonses or other requests for information, in order to investigate compliance with, enforce and/or comply with the law 

Third parties, such as service providers contracted to us, Hirers (e.g. where a Service Provider makes his/her information available to a Hirer), Greygigz Payment vendors, and government agencies 

Affiliates 

Internet or other network or device activity (such as IP address, unique device and app identifiers, browsing history or other usage data) 

You 

Your use of the Service/automatically collected from you 

Affiliates 

Third Parties (such as agents/service providers contracted to us) 

Providing the Service, including to process your transactions, address your inquiries, provide assistance to you in using the Service. 

Fixing and improving the Service, 

Personalizing content, 

Marketing and advertising, 

Communicating with you 

Preventing, detecting, investigating, and responding to possible fraud, unauthorized access/use of the Service, breaches of terms and policies. 

Legal and investigative purposes, such as responding to lawful orders and summonses or other requests for information, in order to investigate compliance with, enforce and/or comply with the law 

Third parties, such as service providers contracted to us, Hirers (e.g. where a Service Provider makes his/her information available to a Hirer), Greygigz Payment vendors, and government agencies 

Affiliates 

General Location information 

You 

Your use of the Service/automatically collected from you 

Affiliates 

Third Parties (such as agents/service providers contracted to us) 

Providing the Service, including to process your transactions, address your inquiries, provide assistance to you in using the Service. 

Fixing and improving the Service, 

Personalizing content, 

Marketing and advertising, 

Communicating with you 

Preventing, detecting, investigating, and responding to possible fraud, unauthorized access/use of the Service, breaches of terms and policies. 

Legal and investigative purposes, such as responding to lawful orders and summonses or other requests for information, in order to investigate compliance with, enforce and/or comply with the law 

Third parties, such as service providers contracted to us, Hirers (e.g. where a Service Provider makes his/her information available to a Hirer), Greygigz Payment vendors, and government agencies 

Affiliates 

Sensory information (such as audio recordings if you call our customer service, video recording (if you provide permission), or screenshots from Work Diaries) 

You 

Your use of the Service/automatically collected from you 

Affiliates 

Third Parties (such as agents/service providers contracted to us) 

Providing the Service, including to process your transactions, address your inquiries, provide assistance to you in using the Service. 

Fixing and improving the Service, 

Personalizing content, 

Marketing and advertising, 

Communicating with you 

Preventing, detecting, investigating, and responding to possible fraud, unauthorized access/use of the Service, breaches of terms and policies. 

Legal and investigative purposes, such as responding to lawful orders and summonses or other requests for information, in order to investigate compliance with, enforce and/or comply with the law 

Third parties, such as service providers contracted to us, Hirers (e.g. where a Service Provider makes his/her information available to a Hirer), Greygigz Payment vendors, and government agencies 

Affiliates 

Other information that identifies or can be reasonably associated with you (such as user generated content, e.g. community posts, feedback and job postings, in each case, when the content can be used to identify you) 

You 

Your use of the Service/automatically collected from you 

Affiliates 

Third Parties (such as agents/service providers contracted to us) 

Providing the Service, including to process your transactions, address your inquiries, provide assistance to you in using the Service. 

Fixing and improving the Service, 

Personalizing content, 

Marketing and advertising, 

Communicating with you 

Preventing, detecting, investigating, and responding to possible fraud, unauthorized access/use of the Service, breaches of terms and policies. 

Legal and investigative purposes, such as responding to lawful orders and summonses or other requests for information, in order to investigate compliance with, enforce and/or comply with the law 

Third parties, such as service providers contracted to us, Hirers (e.g. where a Service Provider makes his/her information available to a Hirer), Greygigz Payment vendors, and government agencies 

AffiliatesThe public if you or other users post content publicly